Video Sessions: What You Need To Know

Dr. Chalmer offers video sessions, which can offer you helpful advice and guidance as well as great convenience.

There are some important differences between doing video sessions and doing in-person psychotherapy. When you make an appointment with Dr. Chalmer for a video session, you are agreeing to the following:

  1. Video sessions are not psychotherapy, and do not establish a clinical relationship. Rather, video sessions are similar to call-in advice programs. You are having a conversation with Dr. Chalmer and seeking his assistance.  But you are not receiving any form of medical or psychological treatment, and no diagnostic assessment will be made. That’s the main reason insurance cannot be used for video sessions as Dr. Chalmer offers them.
  2. Video sessions are not for emergencies. If you’re feeling suicidal, or feel like harming yourself or anyone else, video sessions are not for you. If it’s an emergency situation, you should call your local emergency number (either 911, or your local crisis line). If Dr. Chalmer determines that online sessions are not appropriate, he will refer you to a more appropriate service.
  3. Video sessions involve technology, and technology sometimes fails. If there are technical problems, Dr. Chalmer may decide to complete your session by telephone. Also, while Dr. Chalmer uses an encrypted video service that meets regulatory standards for confidentiality and security, he cannot guarantee what happens to information on your end. You are responsible for ensuring that your end of the line is an appropriate setting for private conversations.
  4. Video sessions with Dr. Chalmer are not covered by any insurance. You agree that you will not submit a claim to any insurance company to cover video sessions. This is true even if your insurance would cover video sessions for psychotherapy; as noted above, video sessions with Dr. Chalmer aren’t psychotherapy.
  5. The same rules of confidentiality apply to video sessions as to sessions in the office. Specifically:
  • You can talk to anyone (it’s your business after all); Dr. Chalmer is bound by confidentiality. This means he does not communicate with anyone in any way that might even remotely identify you, without your explicit permission.
  • There are some legal exceptions to confidentiality: If Dr. Chalmer has reason to suspect child abuse, or abuse of a vulnerable adult, he is required by law to report that to the appropriate state agency. If Dr. Chalmer thought anyone he is working with might be a danger to self or others, he might have to break confidentiality to deal with the situation.

By making an appointment for a video session with Dr. Chalmer, you agree to all of the above, as well as the policies regarding cancellations shown at this link

Proceed to video session signup form